Share Different Sides of You with Social Media

by Jon on 2009/10/26

in communication strategy

Different people want to know different things about you and your company. Some folks want the latest news. Others want tips or hints on how to get the best out of existing products.

If you’re using a variety of communication tools to talk with customers –blogs, Twitter, Facebook, etc– it can be a good idea to use different strategies with each medium.

Do you say the same thing everywhere?

Do you say the same thing everywhere?

For example, Twitter is great for telling people what you’re doing right now. If you’re a restaurant, say, and you tweet out a “10% off today’s lunch special for the first 10 people to DM us right away” this is going to strike a different chord than blogging “How to Make the Perfect Spaghetti Sauce”.

A blog is ideal for showing in more detail the things you are thinking about, rather than actually doing.

Facebook for Community Feedback

Facebook Fan Pages, on the other hand, are a great way of sharing pictures, short quips and asking followers questions.

A client I’ve worked with, for example, uses Facebook to show upcoming marketing material, to get an idea of whether it will strike a chord with the community.

The relative ease of Facebook’s commenting feature means it’s great for getting instant feedback.

What About You?

Are you using social media tools to go on about the same continuous message? Or are you using them to talk to different people about different aspects of your business?

What works for you?

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Related posts:

  1. Social Media Results: A Successful Campaign
  2. Is Your Business Social?
  3. Grow Your Network with Social Media
  4. Social Media Can Upset Your Staff
  5. Why Use Social Media?

Jon Buscall - Communications Consultant

Communications Consultant Jon Buscall

I'm an available-for-hire online communications consultant based out of Stockholm, Sweden.

What I do:
  • Online Marketing and Communications Strategy
  • Speaking
  • Teaching
  • Training
  • Write stuff: articles, blogs, brochures, copywriting, presentations, the works!

Contact me today to set up a free consultation to discuss how I can help your business succeed online.

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