Last week I decided to follow someone on Twitter after a “friend” recommended her in #followfriday. Let’s call her “A”.
Now don’t get me wrong: I didn’t instantly follow A just because someone recommended her. I decide for myself and checked out A’s profile, already recognising the name from another network I’ve seen around Stockholm. It looked okay so I clicked follow.
A bit later I received a direct tweet (DT) back:

Using Nambu to read my tweets, which converts tinyurls into real ones, I saw at once that this was an affiliate link.
I clicked it to double-check, my incredulity rising, and low and behold it was an affiliate link to a Tweet marketing program.
How Not to Build Relatinships on Twitter
It seems A thinks that a follow is an invitation to spam someone back with a DT affiliate link. As Lisa Barone says, “This [person] is what you call a ‘douchebag’.” Or to put it another way, A soured our relationship immediately by spamming me. The end result ? I clicked unfollow almost instantly.
Social Media isn’t about trying to push your wares at people for a quick buck. It’s about bringing value to other’s online experience. As part of this it is okay to do business, but it shouldn’t be your first gambit. Otherwise you’ll send people running for cover very quickly and damage your online persona.
This wasn’t the trusted recommendation of a “friend” or someone that brings value to my network. It was the cheap shot of someone trying to convert me into a sale within an instant of me following them.
How to Build Relationships on Twitter
Instead of whacking me with a DM affilliate link just think how differently it might have been if A had:
- tweeted me a unique greeting (checked out your profile! love those dogs)
- built a relationship with me over a few days/weeks (great dog-friendly café near Gärdet. Thought of you)
- and then tried a more honest: (thought this might be of use to you + link)
She could have immediately followed up with a: Know it’s an affiliate link but a girl’s gotta eat :=)
On the basis of the quality relationship she had built up with me I would either have politely ignored the link, bought the product if it was useful or given her the benefit of the doubt and stayed a follower – because of the other quality she brings to my network.
Instead, we’re no longer connected. And what’s more, it would take quite a lot for me to allow that person back into the sphere of my online connections.
Update[13:05]:
Or as Seth Godin says:
Do your homework. Build connections. Make a reasonable request, something easy and mutually beneficial. Yes leads to yes which just maybe leads to the engagement you were actually seeking
Image: FlickrCC
Related posts:
- Direct Marketing with Twitter is a Turn Off
- Twitter Marketing for Small Businesses
- Is Twitter Search Your New Homepage?
- Crisis Management with Twitter
- Has Twitter Caught Bird Flu?
Jon Buscall - Communications Consultant
I'm an available-for-hire online communications consultant based out of Stockholm, Sweden.
What I do:- Online Marketing and Communications Strategy
- Speaking
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- Write stuff: articles, blogs, brochures, copywriting, presentations, the works!
Contact me today to set up a free consultation to discuss how I can help your business succeed online.








